Terms of Use
What is described below is an agreement and terms of use. We hope that you read it well so that the agreement between you and Nada Host is valid, and you must abide by the application of the terms of this agreement, which clarify and put in your hands the terms and conditions for using the services provided by the company.
- Provides protection and stability for servers with 99.9% uptime.
- Maintaining the customer's personal data complete and in complete confidentiality and will not be disclosed to any party except for the competent government agencies.
- It takes from 5 minutes to 1 hour to respond to tickets.
- Technical support services company Nada Host only limited to network problems and servers and is not comprehensive content located on the site such as forums or lifting stations and loading and the rest of the scripts and other we can provide technical support to the content of the site for a fee to our customers through this link .
- The customer information is for registration and account creation only, and we will not sell it to others or use it for anything.
- It is prohibited to post any content contrary to Islamic law, obscene, defamatory, racist, terrorist or destructive content.
- The customer is fully responsible for the contents of his sites and the sites of his clients, and only he is held accountable for any violations thereof.
- It is strictly forbidden to violate intellectual property rights, copyrights and publishing or materials that require the consent of their owner to be published.
- The customer must take the necessary precautions to preserve the contents of his sites, for example (external copying - domain data).
- Hosting sites (hackers, pirated programs, and proxies) is prohibited, and any violating site will be suspended.
- The use of programs and scripts on the server must be licensed, and whoever violates this, his site will be closed until the license is granted (in the event that his site is notified).
- It is forbidden to host sites that provide sexual content that violates social values, and if it is proven that the customer’s site has provided any sexual content, the site is immediately suspended and he is not entitled to recover any amount paid or receive a copy from his site.
- It is forbidden to use mailing lists or send spam, and whoever does that will be fined for restarting the service.
- Hosting and domains are prepared immediately upon receipt of the amount in a period of 5 minutes and not more than 60 minutes.
- It is strictly forbidden to remove the rights of the company except after obtaining the approval of the company to do so.
- Any attempt to infiltrate the servers of Nada Host or one of its client sites through your site, this will lead to permanently canceling your account with no refund of any of your dues. It may lead to litigation as well.
- The customer is given a free domain (com - .net - .org - .info - .us) on all shared hosting plans.
- Domains are reserved as soon as the amount is paid to the company and the customer’s bill is activated automatically from within the customer’s area.
- The customer can fully control the reserved domain by the company from within the client area.
- The customer can transfer his domain after 60 days from the date of reserving the domain through the company.
- We cannot change the name of the main domain (domain) of the client's site, and to do so, a fee must be paid to reserve a new domain.
- The fees for subscribing to the services in the company are paid since the account invoice is issued to the customer in the customer area.
- The fees for subscribing to services within the company may change as a result of any change in services or currency change.
- The customer agrees to pay the additional fees that may be charged to the invoice as a result of the price change or the currency difference.
- Fees for service renewal must be paid 15 days before the service renewal date.
- A 5% fine is imposed on each day of delay without prior permission from the company's management.
- In the event that the customer is 15 days late in payment, the service provided to him will be canceled and he is not entitled to demand a copy of the sites.
- Fees paid for the company's services are not returned for any reason, unless the company refuses to provide the service.
- The customer is responsible for paying the remittance fees, and a service whose dues have not been fully paid will not be completed.
- In the event of payment through bank accounts or transfers, the customer is obligated to provide the company with all the required data in order for the request to be activated.
- Bank deposits and transfers that elapse by 45 days and their owner did not communicate with the company to follow up on his request. He is not entitled to demand them, whatever it is, and he is not entitled to demand the company for any service.
- The customer can cancel the service at any time, but the amounts paid for the remaining period of the customer are not refunded.
- In the event that the customer does not renew the service or write to us before the renewal date, the service will be automatically terminated by the system.
- We keep a backup copy of the customer’s site for a period of 15 days only as a precaution after the end of the service period. The customer cannot be delivered any copy after 15 days.
- The money-back guarantee period is 15 days on all shared hosting plans only.
- The amount due is refunded for the remaining period of the service period (11 months).
- Transfer, banking and administrative expenses are deducted from the amount due.
- The amount due is not refunded if the customer violates any of the terms and rules agreed upon in the use policy for the service provided.
- Refunds are made only upon a direct request from the customer, and by a written message from the client's e-mail registered in our system, and after verifying from the customer personally via a phone call to the phone number registered in the system.
- This agreement is a binding contract for all users of the company's services, and the customer agrees and acknowledges and agrees with all that is contained in it.
- In the event that the customer violates that, this agreement will be submitted to the Egyptian judiciary or the Egyptian Ministry of Foreign Affairs to settle any dispute between the customer and the company.
- The company reserves the right to update the terms of use at any time it wants, without referring to the subscribers, and the subscribers should review this page from time to time to review updates on it.
- The updated terms and conditions apply to all current and former subscribers of the company's services.
Revision date 2021, Feb 1